Features

Practical tools for reviews, search and follow-up

AI drafts and recommends; you review, publish and post. Here is what each tool does.
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Google Review Requests

Ask each customer for a review, in your name

Send an email review request to a customer, one at a time, from your business. The request links to a simple review page with your Google review link.

  • Email review requests
  • Sent in your business's name
  • One customer at a time
  • In every plan
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Private Feedback Option

Give every customer a direct line to you

Every customer sees the Google review link, whatever their rating. Customers can also send private feedback directly to you, giving them an extra way to share details without replacing or delaying the Google option.

  • Google review option for every customer
  • Private feedback offered alongside it
  • Direct feedback to the owner
  • No one is steered away from Google
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AI-Drafted Review Replies

Reply to reviews without starting from a blank page

When you add a review, AI drafts a reply in your dashboard. Approve or edit it, then one click copies the reply and opens Google so you can paste and post it yourself.

  • AI-drafted reply for each review you add
  • Approve or edit before posting
  • Copy reply and open Google
  • You post it; Milestone never posts for you
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Google Rating & Listings

See where you stand on Google

See your Google rating and review count, log reviews in Milestone, and track your directory listings and their status in one place with step-by-step Business Profile guidance.

  • Google rating and review count
  • Reviews logged in one place
  • Directory listing tracking
  • Business Profile guidance
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SEO Tools

Understand your search performance

From Growth Big: Search Console and Google Analytics 4 reporting after setup, keyword tracking from Search Console data, an SEO checklist, basic website checks, and schema markup with instructions for adding it. Results vary; no one can guarantee rankings.

  • Search Console and GA4 reporting
  • Keyword tracking
  • SEO checklist and basic website checks
  • Schema markup generation
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Leads, Booking & Follow-up

Keep new customers from slipping away

From Growth Big: keep leads in a simple pipeline, share a booking link where customers pick an open time, and send follow-up emails when a lead is added or a booking is made.

  • Leads and pipeline board
  • Public booking link
  • Follow-up emails and notifications
  • Email campaigns with open and click tracking
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Comparing SEO software? Read our guide to the best AI SEO tools for small businesses.

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